delivery information

Delivery :

When you place an order on our store, it is shipped within 48 hours.

It is important to note that shipping concerns the departure of your items from our partner's warehouses and their delivery to the carrier, and not the delivery which can take between 5 to 20 working days.

In certain exceptional situations, it can take a maximum of up to forty-five days in the event of force majeure (exceptional events, pandemic, weather conditions, war, etc.). Addict will not be liable to you for any delay in delivery.

If the delay seems long to you, don't worry, you can follow the progress of your order thanks to the tracking number that will be sent to you after authentication of the product and shipment.

However, since Addict cannot control how long it takes for the item to reach them, we cannot guarantee a specific delivery time for the items and accordingly the buyer is not entitled to cancel the order. purchase if the item is not shipped by the seller within the time specified in the sale confirmation email after purchase.

Delivery address :

Please take great care to provide accurate and error-free delivery information to avoid delivery failures.

Addict shall not be liable for any delay, failure, or inability to transfer a product for any reason beyond Addict's control, including your failure to comply with these Terms of Service.

Important details:

When you place an order comprising different products, it is possible that several of our partners are involved. In addition, and to avoid high delivery costs due to excessive delivery weight, the different items of the same order can be sent separately.

It is therefore quite normal that you may receive your items individually and at different times.

You have a question ?

If you have any other questions, you can write to us by email: