PREAMBLE/ IDENTITY OF THE SELLER/ ACCESS TO PROFESSIONAL AND COMMERCIAL RULES (IF APPLICABLE)

The preamble recalls the objective of the general conditions of sale. It also serves as a reminder, where applicable, that certain products for sale on the site are subject to special conditions of sale. The preamble also makes it possible to know the professional and commercial rules to which the seller intends to submit if necessary.

These conditions indicate in particular the following information:

• The means of reproduction and archiving of these conditions
• The legal notices of the ADDICT SNEAKERS site
• The general conditions of use of the ADDICT SNEAKERS website
• The essential characteristics of the goods offered
• The different steps to follow for the conclusion of the online contract
• Technical means of identifying and correcting errors made during data entry
• Languages ​​offered
• Terms of archiving and access to the contract
• The means of consulting the professional and commercial rules to which the seller intends to submit
• Legal and contractual guarantees
• Delivery times, costs and methods
• Monitoring of delivery and costs of remote communication techniques
• The price
• Methods of payment and means of security
• Details on the procedures for exercising the right of withdrawal,
• The duration of the contract and the validity of the price.

Last updated on 03/04/2022

ADDICT SNEAKERS is an intermediary managed by ADDICT.

By the act of purchase you agree to give mandate to ADDICT to conclude in your name an acquisition of property.

Email: contact@addictsneakers.com

It is specified beforehand that the present conditions govern exclusively the intermediary of the sales, by the site ADDICTSNEAKERS.COM

These conditions are intended for a consumer who has full legal capacity. These conditions apply to all orders you place on this site.

If the product does not correspond to the product received by the customer. We invite you to visit our ADDICTSNEAKERS.COM return policy

These general conditions are presented in French. In case of dispute, the French version will be valid.

SECTION 1 - THE DIFFERENT STEPS TO FOLLOW FOR THE CONCLUSION OF THE ONLINE CONTRACT

• Ordered

On the Internet: https://addictsneakers.com/

You make your selection by browsing the pages of our site. Your selections are added to your basket when you click "Add to basket". At any time of your navigation on our site, you can validate your order by clicking on "Payment".

• Validation of the contract

When you click on "Payment", a confirmation message appears. It summarizes all the products and options selected. On this page, you can either update your basket by modifying the quantities and/or by deleting one or more items, or continue by checking the box: "I accept the T&Cs" and "Secure payment". .

You must check in this order form all the information transmitted, and in particular all the elements useful for the delivery (delivery address, digicode, telephones, etc.) The prior collection of the Internet user's identification elements (first name , name, e-mail address, bank details, etc. facilitates the steps for concluding the contract. The customer can therefore save his details by checking the box “Save my details for next time”.

If you do not have to modify the form and if you want to continue with your order, you must click on "Continue to shipping method".

To continue with your order, you must finally click on “Continue to payment method” then “Place my order”.

After payment on our secure server (see ''payment''), an acknowledgment of receipt is displayed. It confirms the registration of your order and informs you that an electronic confirmation message will be sent to you as soon as possible.

In the event of a risk relating to product availability, we reserve the right to refuse an order.

• Technical means of identifying and correcting errors

You have the option at any time to identify and correct any errors made when entering your data. When you notice an error after the conclusion of the contract, you must contact us.

SECTION 2 - TERMS OF ARCHIVING AND ACCESS TO THE CONTRACT

We will archive contracts, purchase orders and invoices on a reliable and durable medium.

You have a right of communication to these documents for orders of an amount greater than or equal to 120 €.

SECTION 3 - LEGAL AND CONTRACTUAL GUARANTEES

• Legal guarantees

In accordance with the legal provisions in force relating to the conformity of the goods with the contract, in terms of hidden defects (available in appendix 1 of these conditions), we will refund, repair or exchange any product that appears to be defective, damaged or damaged or that does not correspond to your order.

If applicable, we invite you to read our Return Policy .

• Responsibility

We do our best to satisfy you. We are responsible for the proper execution of these general conditions. Nevertheless, our responsibility cannot be engaged due to a fortuitous event, a case of force majeure, the unforeseeable and insurmountable fact of a third party to the contract or due to the non-compliance of the product with foreign legislation in the event of delivery to a country other than France.

SECTION 4 - DELIVERY TIMES, COSTS AND METHODS

• Delivery terms

We will deliver the products to you at the address indicated in the order form.

• Delivery time

Our delivery times vary depending on the country of dispatch. We ensure delivery through our partners in all countries of the European Union between 7 to 21 working days.

In case of delay in delivery, we will notify you by email as soon as possible and we will offer you a new date.

In case of unavailability of the product ordered, we will fully refund your order.

• Shipping cost

Delivery costs vary depending on the product.

• Delivery tracking

You can contact us by e-mail for any question relating to your delivery at contact@addictsneakers.com

SECTION 5 - PRICE

The prices of our products are indicated in euros including VAT. Prices are likely to vary regularly because our products are limited editions. If the item is no longer available at the price indicated, we reserve the right to come back to you with a counter-proposal if the price has just changed with our supplier.

SECTION 6 - TERMS OF PAYMENT AND MEANS OF SECURITY

We collect your payment upon your purchase so that our team can pay for your order with our partner. 

You can cancel your order before your order is processed. But it will no longer be possible for you to cancel your order once it has been placed with our partner.

• Means of payment

You have several means of payment to pay for your purchases on ADDICT SNEAKERS

- by credit card: Visa, MasterCard, American Express, other credit cards:

Payment is made at your choice on the secure banking servers of our partner STRIPE. This implies that no banking information concerning you passes through our site.

Payment by credit card is therefore perfectly secure; your order will thus be registered and validated as soon as payment is accepted by the bank you have chosen.

• Security

Payments via our site are subject to a security system. We have adopted the SSL (Secure Soket Layer) protocol to encrypt credit card details. To protect you against a possible intrusion, we do not store credit card numbers on our computer servers.

SECTION 7 - OBLIGATION OF THE PURCHASER CUSTOMER

The buyer customer can make a purchase on a product offered for sale through our website. When a purchase is made on our site the buyer is obliged to pay for this product. WHEN YOU MAKE A PURCHASE, YOU AGREE TO BUY THE ARTICLE AS SOON AS YOUR OFFER CORRESPONDS TO THE INDICATED PRICE AND YOU ACKNOWLEDGE THAT PAYMENT OF THE ASKING PRICE WILL BE DEDUCTED FROM THE MEANS OF PAYMENT. To be a buyer, you must have a billing address and a shipping address in a member country of the European Union. 

In general, we charge your payment method immediately after purchase.

ALL SALES ARE FINAL ONCE THE ITEM IS AUTHENTICATED AND DELIVERED AND NO REFUNDS WILL BE HONORED REGARDLESS OF THE CURRENT VALUE OF THE ITEM.

If you have a problem with your purchase or an item, please contact us at contact@addictsneakers.com . If there is a problem with an item you have received, you must contact us in writing within 24 hours of receiving the item providing a detailed description of the problem in question. Verification tags or stickers that are attached to items should not be removed; failing this, the items cannot under any circumstances be returned or exchanged (including in the event of damage during transport).

SECTION 8 - TERMS OF EXERCISE OF THE RIGHT OF WITHDRAWAL

Article L221-28 of the consumer code

"The right of withdrawal cannot be exercised for contracts:
2° For the supply of goods or services whose price depends on fluctuations on the financial market beyond the control of the professional and likely to occur during the withdrawal period"

We reserve the right on a case-by-case basis to process requests for returns and refunds.

SECTION 9 - TERM OF CONTRACT AND PRICE VALIDITY.

Our price offers are only valid within the double limit of the period of validity of the offer concerned and available stocks.

SECTION 10 - APPLICABLE LAW/JURISDICTION

These conditions are subject to French law.

In the event of a dispute on the merits or on the form, the French courts will have sole jurisdiction.

SECTION 11 - CONTACT US / AFTER-SALES SERVICE

If you wish to contact us, our customer service is at your disposal at the following address contact@addictsneakers.com

SECTION 12 - PERSONAL INFORMATION

We collect your personal information for the management of your orders and the follow-up of our commercial relations.

In accordance with the Data Protection Act of January 6, 1978, you have the right to access, delete, rectify and oppose personal data concerning you. All you have to do is write to us online at Customer Service, giving us your surname, first name, email address, address and if possible your customer reference. (See “Privacy Policy”)

SECTION 12 - SUPPLIER & OWNER AGREEMENT

a. The Supplier and the Online Store Owner are each referred to as the "party" or both as the "parties";

1. The supplier resells sneakers and checks their authenticity;

b.The owner of the online store operates one or more websites that act as an intermediary for the purchase of limited edition sneakers. It can also obtain exceptional supplies in the event of a stock shortage if possible from other specialist partners.

c.The parties wish to set up a delivery cooperation, which is a retail delivery method, in which the online store owner does not keep the goods in stock but undertakes to send them upon receipt to the end customer.

d.The owner of the online store will act, within the scope of its aforementioned activity, as a transparent intermediary, facilitating the purchase and payment of the Supplier's products by end customers. The supplier will send these products to our company which will ensure the conformity of the product and will then send it to the buyer. 

e. Furthermore, the online store owner acts as a transparent intermediary for the end customers and will therefore be the main contact person for the end customers: The online store owner will make the payment on behalf of the end customer and will take care of returns of products purchased on behalf of end customers if they comply with the return conditions mentioned in the return policy.

  

APPENDIX 1: PROVISIONS OF THE CONSUMER CODE CONCERNING THE LEGAL GUARANTEE OF CONFORMITY

Article L211-4

The seller is required to deliver goods that comply with the contract and is liable for any lack of conformity existing at the time of delivery.

He is also liable for any lack of conformity resulting from the packaging, the assembly instructions or the installation when this has been charged to him by the contract or has been carried out under his responsibility.

Article L211-5

To be in conformity with the contract, the good must:

1° Be suitable for the use usually expected of a similar item and, where applicable:

- correspond to the description given by the seller and possess the qualities that the latter has presented to the buyer in the form of a sample or model;

- present the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer or his representative, in particular in advertising or labeling;

2° Or present the characteristics defined by mutual agreement by the parties or be suitable for any special use sought by the buyer, brought to the seller's attention and which the latter has accepted.

Article L211-6

The seller is not bound by the public declarations of the producer or his representative if it is established that he did not know them and was not legitimately able to know them.

Article L211-7

The defects of conformity which appear within six months from the delivery of the goods are presumed to exist at the time of delivery, unless proven otherwise.

The seller can challenge this presumption if it is not compatible with the nature of the goods or the lack of conformity invoked.

Article L211-8

The buyer is entitled to demand that the goods conform to the contract. He cannot, however, contest conformity by invoking a defect which he knew or could not ignore when he contracted. The same applies when the defect has its origin in the materials supplied by him.

Article L211-9

In the event of a lack of conformity, the buyer chooses between the repair and the replacement of the good.

However, the seller may not proceed according to the choice of the buyer if this choice entails a manifestly disproportionate cost with regard to the other method, taking into account the value of the good or the importance of the defect. He is then required to proceed, unless this is impossible, according to the method not chosen by the buyer.

Article L211-10

If the repair and replacement of the good is impossible, the buyer can return the good and have the price refunded or keep the good and have part of the price refunded.

The same option is open to him:

1° If the solution requested, proposed or agreed pursuant to Article L. 211-9 cannot be implemented within one month following the buyer's complaint;

2° Or if this solution cannot be without major inconvenience for him given the nature of the property and the use he is looking for.

However, the resolution of the sale cannot be pronounced if the lack of conformity is minor.

Article L211-11

The application of the provisions of articles L. 211-9 and L. 211-10 takes place at no cost to the buyer.

These same provisions do not preclude the award of damages.

Article L211-12

The action resulting from the lack of conformity is prescribed by two years from the delivery of the goods.

Article L211-13

The provisions of this section do not deprive the buyer of the right to exercise the action resulting from redhibitory defects as it results from articles 1641 to 1649 of the civil code or any other action of a contractual or extra-contractual nature which is recognized to him. by the law.

Article L211-14

The recourse action may be exercised by the final seller against successive sellers or intermediaries and the producer of the tangible movable property, according to the principles of the Civil Code.

APPENDIX 2: PROVISIONS OF THE CIVIL CODE CONCERNING THE GUARANTEE AGAINST HIDDEN DEFECTS

Item 1641

The seller is bound by the guarantee on account of hidden defects in the thing sold which render it unfit for the use for which it is intended, or which so diminish this use that the buyer would not have acquired it, or does not would have given a lesser price, if he had known them.

Item 1642

The seller is not liable for apparent defects of which the buyer has been able to convince himself.

Section 1642-1

The seller of a building to be built cannot be discharged, neither before acceptance of the works, nor before the expiry of a period of one month after the purchaser takes possession, of construction defects or defects of conformity then apparent.

There will be no need to rescind the contract or reduce the price if the seller undertakes to repair.

Item 1643

He is liable for hidden defects, even if he was not aware of them, unless, in this case, he has stipulated that he will not be bound by any guarantee.

Item 1644

In the case of articles 1641 and 1643, the buyer has the choice of returning the thing and having the price returned, or keeping the thing and having part of the price returned, as will be arbitrated by experts. .

Item 1645

If the seller was aware of the defects of the thing, he is liable, in addition to the restitution of the price he received for it, for all damages towards the buyer.

Item 1646

If the seller is unaware of the defects of the thing, he will only be required to refund the price, and to reimburse the purchaser for the costs incurred by the sale.

Section 1646-1

The seller of a building to be built is bound, as from the acceptance of the works, of the obligations which the architects, contractors and other persons linked to the client by a contract of lease of work are themselves bound in application of articles 1792, 1792-1, 1792-2 and 1792-3 of this code.

These guarantees benefit the successive owners of the building.

There will be no cancellation of the sale or reduction of the price if the seller undertakes to repair the damage defined in articles 1792, 1792-1 and 1792-2 of this code and to assume the guarantee provided for in article 1792-3.

Item 1647

If the thing that had defects has perished as a result of its poor quality, the loss is for the seller, who will be liable to the buyer for the restitution of the price and for the other compensations explained in the two preceding articles.

But the loss happened by fortuitous event will be for buyer's account.

Item 1648

The action resulting from redhibitory defects must be brought by the purchaser within two years from the discovery of the defect.

In the case provided for by article 1642-1, the action must be brought, on pain of foreclosure, within one year following the date on which the seller can be released from the apparent defects or lack of conformity.

Item 1649

It does not take place in sales made by authority of justice.