Are all Sneakers authentic?
All products sold on addictsneakers.com are 100% authentic . Before reaching your hands, they are checked by experts who ensure their authenticity. All items come directly from our network of professional and individual resellers such as StockX, Wethenew, Kikickiz, GOAT ect. The sneakers are new and have never been worn. They are delivered in their original box with all the accessories .
How do you authenticate sneakers?
Each Sneakers is carefully examined by a specialized and world-renowned partner: the labels, the seams, the packaging, the smell, etc. All elements are screened to guarantee the authenticity of the product you receive.
How are the prices set?
The products we offer are limited editions . They are therefore out of stock.
Addict gives you access to authentic sneakers, in complete safety. We work in partnership with a specialist to obtain and offer you limited products, even the most recent ones.
The price of a product depends on the model, its size and its current market value. The value of a product in the market depends on the quantity produced and the demand .
The price indicated on the product page of the site is its final price . There are no additional costs to add at checkout: from authentication to delivery in the EU, there are no hidden costs .
How much are the delivery costs?
Delivery costs are totally free for all orders destined for France and the European Union.
What is the delivery delay ?
Addict undertakes to ship the items ordered as quickly as possible. Packages are shipped within 48 hours of order validation. The delivery time is 3 to 15 working days in France and throughout the European Union.
Is my payment secure?
Payments made by credit card on our website are 100% secure . We use a secure SSL server to protect your bank details. Credit cards, Visa and Mastercard are accepted. After the transaction, a confirmation email will be sent to you.
Can you tell me more about delivery?
We deliver in France and throughout the European Union via the DHL Express service mainly, but other delivery providers may be used in certain countries. The parcels are delivered to your home against signature .
If your order includes multiple items:
It is possible that your order is sent in several packages in order to receive them more quickly.
Customs fees : you don't have to worry about customs fees, they are taken care of.
After ordering on our site, an e-mail containing your order number will be sent to you. If the product you ordered is not available, we look for it with one of our partners. Once the product has been found, it is transported to our premises, received, then authenticated and checked by our team of experts. After successfully passing our authentication process, it is returned to its original packaging, packaged in our packaging and then shipped . You will then receive an e-mail with a tracking number which will allow you to follow its delivery.
After receipt of this e-mail, delivery will take place within 2 working days . If you are not at home on D-Day, the carrier will offer to reschedule a delivery by leaving a delivery notice in your mailbox. He will be able to offer you a new pass the next day, otherwise you can pick it up directly at the drop-off office closest to you.
Covid-19 / War in Ukraine: Do you continue to deliver despite these crises?
Despite the difficult situation we are currently going through, we continue our activity . Whether you are at home, at work or on the go, you can be assured that your orders are handled safely and with the utmost care. However, delivery times may be extended exceptionally.